Unfortunately, there is not option for doorstep delivery and pickup. You need to pickup and return the bike from Pickup point mentioned in your invoice. However, in case you still need pickup and delivery, you can request the vendor directly for the same and he may accommodate your request.
Of course you can. When you are booking any vehicle, please select the suitable date in the calendar.
Yes. Extension of your booking is allowed subject to availability of vehicle. However uninformed or non-confirmed extension of vehicle will attract a penalty equivalent to the security deposit for the vehicle.
Yes, in case you are facing any issues, you can ask for change in booking date at least 4 days prior to booking date.
Your tenure starts only from the date when the product is collected by you.
For weekends, 1 day is calculated on a 9am-9am basis. This means that even if you pickup the bike at 3 pm in the afternoon, you need to return the bike by 9am next morning. For weekdays, 1 day is calculated on a 24 hour basis.
Please contact vendor if the vehicle is not working properly. They would help you in repairing or replacing the vehicle. Under unavoidable circumstances, if the vendor is unable to help, please let us know on +917774096868 and we ll process refund for your order after discussing it with vendor.
As soon as the payment is confirmed, you will get an email for payment confirmation. The order confirmation can take upto 24 hours but we strive to make it as soon as possible. Please book your vehicles 2-3 days in advance to avoid last minute hassles.
Documents required are: Photo ID Proof (PAN, Driving License, Aadhar, Passport) Company or College ID Proof Some vendors also collect one of the original ID proof as security. Please check Terms of Use section for the product.
You can share the documents by sending it via email to support@rentone.in. For any query, you can call us at +91 7774 096 868.
Of course. We have tailor made packages for longer tenure to pass on the value to you. Please contact us on support@rentone.in with your requirements if the tenure is more than 3 months.
Yes. We believe in transparent pricing. The exact security deposit is mentioned on the listing page and on the final cart before the payment page. It is collected at the time of delivery.
Security Deposit needs to be paid at the time of delivery in cash. In case you do not wish to pay in cash, you can inform us on support@rentone.in and we will send you a payment url to pay security deposit online. However, you would be charged additional 2.5% fee online which is non-refundable.
Deposit is refunded immediately on returning the vehicle.
We accept all credit/debit cards of major banks, Net banking, major wallets and NEFT. Please call our customer care to know offers related to NEFT payments.
Please leave a mail at support@rentone.in or call us at +91 7774 096 868
Yes. If the vehicle is not in working condition, you can call us immediately on our support number. We’ll immediately discuss with the vendor and process your refund within 2-3 working days.
Ofcourse, you can extend the tenure which is subject to availability. Please get in touch with our customer care at +91 7774 096 868 before the end of your rental period. However, uninformed or non-confirmed extension of vehicle will attract a penalty equivalent to the security deposit for the vehicle.
We believe in transparent pricing. All cancellation charges are clearly displayed in the Terms of Use section of product listing page.
Yes, you can return the vehicle before the end of tenure. However no refunds will is applicable for early return.
Once you book the product and submit necessary documents, you can expect delivery between 2-7 days. Our service experts will get in touch with you after the product is booked to finalize a suitable date and time as per your convenience.
Yes, in case you are facing any issues, you can ask for change in delivery date at least 24 hours prior to delivery.
Your tenure starts only when the products are delivered at your address.
We believe in transparent pricing. The delivery charges are put up for each product on their detail page. Also read the vendor delivery terms in Terms of Use tab of product detail page. The delivery charges may vary from those mentioned in the page if it is a bulk order or corporate order.
Of course you can. Depending on availability of products, we would surely honor your request.
No. Our service experts would take care of assembly. You can sit back and relax.
No, Our service experts would do the same for you. You can sit back and relax.
As soon as the payment is confirmed, you will get an email for payment confirmation. The order confirmation can take upto 24 hours but we strive to make it as soon as possible.
Documents varies for Individual order, Bulk order and Corporate Order. For Individual Order: Photo ID Proof (PAN, Driving License, Aadhar, Passport) Company or College ID Proof Current Address Proof (Registered Rent Agreement, Electricity bill, Index2)
You can share the documents by sending it via email to support@rentone.in. For any query, you can call us at +91 7774 096 868
Of course. We have tailor made packages for longer tenure to pass on the value to you. Please contact us on support@rentone.in with your requirements if the tenure is more than 12 months.
Yes. We believe in transparent pricing. The exact security deposit is mentioned on the listing page and on the final cart before the payment page. It is collected at the time of delivery.
Security Deposit needs to be paid at the time of delivery in cash. In case you do not wish to pay in cash, you can inform us on support@rentone.in and we will send you a payment url to pay security deposit online. However, you would be charged additional 2.5% fee online which is non-refundable.
Deposit is refunded at the end of rental tenure in cash itself after inspection of our products. If there are any damages, repair or replacement charges will be deducted from the security deposit. Repair or replacement charges will be decided by rentOne.in only.
The 1st month rent is collected when you book the product for the first time. For all subsequent monthly payments, you will get a payment link on your registered email by the 1st of every month. All modes of payments are accepts (Visa/Master/American express).
NOTE: We make a one time adjustment in your 2nd month billing on a pro rata basis so that you pay only for the remaining unpaid days of that months. For e.g. If your tenure starts from 14th Sep, Your October billing will only include rent for 16 days as you have already paid the rental for 14th Sep – 14th Oct. From November onwards, your billing cycle will be for 1st of month – end of month.
To make it easy to remember, we always adjust the billing cycle to the 1st of every month. The payment link is sent much before the 1st of the month and you have 7 days to make the payment. Any delayed payments will attract a penalty of Rs. 100 for the month. Non-payment for the full month could result in termination of rental and removal of all products.
We accept all credit/debit cards of major banks, Net banking, major wallets and NEFT. Please call our customer care to know offers related to NEFT payments.
Of course. You will also be entitled for special discount. Call our customer care at +91 777 409 6868 to know the offer.
Please leave a mail at support@rentone.in or call us at +91 7774 096 868.
Unfortunately, returns is not allowed unless the product is damaged. In case of any damages, you need to inform us within 24 hours of accepting the products on support@rentone.in or +91 7774096868 and we will get products replaced.
You will get a call 7 days prior to the expiry of the rental period. Our service expert will check the best suitable date with you for the pickup.
Ofcourse. We have special offers for existing customers for furniture and appliances category. Please get in touch with our customer care at +91 7774 096 868 before the end of your rental period.
We believe in transparent pricing. All cancellation charges are clearly displayed in the Terms of Use section of product listing page.
Unfortunately, we currently do not permit the termination of rental plan before the tenure expires. If you wish to discontinue before the specified tenure, you can contact our Customer care at +91 7774 096 868. However, the rent will have to be paid for the entire duration of the tenure.
Yes, We provide delivery & pickup for all products. The delivery charges are mentioned for each product by the vendor. Please read vendor delivery terms on product detail page.
You can skip the option for delivery & pickup option in the cart. Once your booking is confirmed, vendor will guide you on the pickup point.
All the products are checked before delivery for any damage or service required. However, we would still request you to thoroughly check the product before accepting it. In case you still detect any problem with the product after collecting it, inform us within 2 hours of collecting it.
We select our vendors very carefully and work with those who are committed to provide great service. All the baby products are cleaned and sanitized before delivering it to you. If you still find issues with the quality of the product, please contact our support on +91 777 409 6868 and our team will surely help you.
Our delivery person is well aware of the product. If you are unsure of using the product, please ask for a demo from the delivery person and he shall guide you with the product. Since you are a first time user, please contact support before booking any product so that they can guide you on the right product based on your child age.
Each stroller has different weight,different maximum weight carrying capacity and suitability for different age group. Please check with our customer support and they will guide on the right product based on your needs.
No, we only collect security deposit which is fully refundable if the product is returned in same condition.
Please select the next higher package available based on your needs.
No, All our services are prepaid only.
We allow cancellation if you were delivered the wrong product or the product is damaged or it is not clean. Cancellation not allowed in any other situation. Please get your queries clarified on +917774096868 or support@rentone.in.
Yes, we courier the dress booked to your address and also send a packet which you can use to send the dress back. You just need to give it to your nearest speed post. The packet already has the tickets and address required for it to reach back to us.
