Terms of Use
These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User,” “Player,” or “you”) and our online gaming platform (“Platform,” “Service,” “we,” “us,” or “our”). By accessing, registering, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations of the Republic of India. If you disagree with any part of these Terms, you must immediately cease using our Platform.
Acceptance and Eligibility Requirements
Your use of our Platform constitutes acceptance of these Terms. We reserve the right to modify these Terms at any time without prior notice. Continued use following any modifications indicates your acceptance of the updated Terms. The effective date of the current Terms is January 15, 2024.
To use our Platform, you must meet specific eligibility criteria. You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. You must be a resident of a jurisdiction where online gaming is legally permitted. You must have the legal capacity to enter into binding agreements.
- You must provide accurate and complete registration information
- You must maintain the confidentiality of your account credentials
- You must not create multiple accounts or allow others to use your account
- You must comply with all applicable local, state, and federal laws
- You must not use our services if you are self-excluded from gambling activities
Account Registration and Verification
Account creation requires submission of accurate personal information including full legal name, date of birth, residential address, email address, and phone number. We employ stringent verification procedures to ensure compliance with regulatory requirements and prevent fraudulent activities.
During the registration process, you agree to provide valid identification documents upon request. These may include government-issued photo identification, proof of address, and payment method verification. Failure to provide requested documentation within reasonable timeframes may result in account suspension or closure.
You are responsible for maintaining accurate account information. Any changes to personal details must be reported immediately through our customer support channels. Providing false or misleading information constitutes a material breach of these Terms and may result in immediate account termination.
Gaming Services and Platform Usage
Our Platform offers various gaming services including slot machines, table games, live dealer experiences, and specialty gaming products. All games are powered by certified random number generators to ensure fair play and compliance with industry standards.
You acknowledge that gaming involves risk and that losses may exceed deposits. We do not guarantee winnings or success, and all gaming outcomes are determined by chance and mathematical algorithms. You participate in gaming activities at your own risk and discretion.
| Game Category | Minimum Bet | Maximum Bet | RTP Range |
|---|---|---|---|
| Slot Games | ₹1.00 | ₹10,000 | 94-98% |
| Table Games | ₹5.00 | ₹50,000 | 95-99% |
| Live Casino | ₹10.00 | ₹100,000 | 96-99% |
| Specialty Games | ₹2.00 | ₹25,000 | 92-97% |
Financial Transactions and Payment Processing
All financial transactions are processed through secure, encrypted channels using industry-standard security protocols. We accept various payment methods including credit cards, debit cards, bank transfers, and approved digital wallets. Processing times vary depending on the selected payment method.
Deposits are credited to your account following successful payment verification. Minimum and maximum deposit limits apply based on your account status and chosen payment method. We reserve the right to request additional verification for large transactions or unusual activity patterns.
- All deposits must originate from accounts in your legal name
- Third-party payments are strictly prohibited
- Withdrawal requests require account verification completion
- Bonus funds may have specific wagering requirements
- We may impose cooling-off periods for large withdrawal requests
- Currency conversion fees may apply for international transactions
Withdrawal processing typically occurs within 24-72 hours after approval. Additional verification may be required for withdrawals exceeding specified thresholds. We maintain the right to reverse transactions suspected of fraud or policy violations.
Responsible Gaming and Player Protection
We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gaming activities. Our platform includes various features designed to support healthy gaming habits and prevent problem gambling behaviors.
Available responsible gaming tools include deposit limits, session time limits, cooling-off periods, and self-exclusion options. These tools can be activated through your account settings or by contacting customer support. Once implemented, certain restrictions cannot be removed immediately to ensure their effectiveness.
We encourage players to monitor their gaming activities and seek assistance if they feel their gaming habits are becoming problematic. Resources for problem gambling support are available through our help center and include links to professional counseling services and support organizations.
- Set realistic budgets and stick to predetermined limits
- Take regular breaks during gaming sessions
- Never chase losses with larger bets
- Avoid gaming while under the influence of alcohol or substances
- Seek help if gaming negatively impacts your personal or financial well-being
Prohibited Activities and Account Restrictions
Certain activities are strictly prohibited on our Platform and may result in immediate account suspension or termination. These restrictions are implemented to maintain platform integrity, ensure fair play, and comply with regulatory requirements.
Prohibited activities include but are not limited to fraudulent behavior, money laundering, bonus abuse, collusion with other players, use of automated gaming software, and attempts to exploit technical vulnerabilities. We employ sophisticated monitoring systems to detect suspicious activities and protect legitimate players.
- Creating multiple accounts to circumvent restrictions or claim additional bonuses
- Using payment methods not registered in your name
- Participating in activities that manipulate game outcomes
- Providing false documentation during verification processes
- Engaging in abusive behavior toward staff or other players
- Attempting to reverse engineer or hack platform software
- Using VPN services to circumvent geographical restrictions
Violation of these prohibited activities may result in forfeiture of account balances, closure of gaming accounts, and reporting to relevant authorities. We cooperate fully with law enforcement agencies investigating illegal activities.
Intellectual Property and Software Licensing
All content, software, graphics, designs, trademarks, and other intellectual property displayed on our Platform are owned by us or our licensed partners. You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal entertainment purposes only.
You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content from our Platform without explicit written permission. Unauthorized use of our intellectual property may result in legal action and claims for damages.
Game software is licensed from reputable providers and is protected by international copyright laws. Any attempt to reverse engineer, decompile, or create unauthorized copies of gaming software is strictly prohibited and may result in criminal prosecution.
Privacy and Data Protection
We collect, process, and store personal information in accordance with applicable data protection laws and our Privacy Policy. The information you provide during registration and subsequent platform usage is used to deliver services, verify identity, process transactions, and ensure regulatory compliance.
We implement robust security measures to protect your personal and financial information from unauthorized access, alteration, or disclosure. However, no data transmission or storage system can guarantee absolute security, and you acknowledge the inherent risks of providing information online.
Your personal information may be shared with third-party service providers who assist in platform operations, payment processing, and regulatory compliance. All such sharing is conducted under strict confidentiality agreements and data protection standards.
- We do not sell personal information to third parties for marketing purposes
- Account information is retained as required by regulatory obligations
- You may request access to or deletion of personal data subject to legal requirements
- Marketing communications can be opted out through account settings
Dispute Resolution and Legal Provisions
These Terms are governed by the laws of the Republic of India, and any disputes arising from or relating to your use of our Platform shall be resolved through binding arbitration in accordance with Indian arbitration procedures. You waive any right to participate in class action lawsuits or public injunctive relief.
Before initiating formal dispute resolution procedures, you agree to contact our customer support team to attempt resolution through good-faith negotiations. Most issues can be resolved through direct communication and mutual understanding.
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any provision does not constitute a waiver of our right to enforce such provision in the future.
- Disputes must be raised within six months of the triggering event
- Arbitration proceedings shall be conducted in English language
- Legal costs may be awarded to the prevailing party
- Emergency injunctive relief may be sought in appropriate circumstances
These Terms constitute the entire agreement between you and our Platform regarding your use of our services and supersede all prior agreements, representations, and understandings. Last updated: January 15, 2024.